Food & Beverage Assistant
Location: Seaham Hall, County Durham
Salary: Up to £12.71 per hour (to be discussed at interview) + share of
service charge (approx. £2,000 per year for full-time team members)
Hours: Approximately 30–40 hours per week, including weekends and bank
holidays
Reporting to: Restaurant Manager, General Manager
Working with: Kitchen & Food and Beverage teams
As one of the North East’s prestigious 5-Red-Star hotels,
Seaham Hall is seeking friendly, reliable and motivated Food & Beverage
Assistants to join our team in The Dining Room. We have both part-time and
full-time opportunities available.
If you are passionate about hospitality, enjoy working in a
fast-paced environment and take pride in delivering exceptional customer
service with a warm and professional approach, we would love to hear from you.
The Ideal Candidate
- Previous
experience in a similar role is desirable, although full training will be
provided
- Excellent
communication and customer service skills
- Strong
attention to detail, with a commitment to consistently delivering 5-star
service
- Knowledge
of Simphony/Oracle systems is an advantage
- Ability
to interact confidently and professionally with guests, colleagues and
management
- A
team player who can also work independently
- Due
to location and shift patterns, own transport is essential
Key Responsibilities
- Deliver
attentive, friendly service throughout the guest dining experience,
responding to special requests
- Maintain
cleanliness and organisation of work areas
- Confidently
upsell menu items including starters, desserts and beverages
- Present
yourself professionally at all times, well-groomed and in full uniform
- Attend
training sessions and develop strong menu knowledge to offer informed
recommendations
Benefits
- Comprehensive
in-house training as part of your induction
- Clear
progression opportunities for the right candidate
- Join
an award-winning hotel, including:
- Gold
Winner at the North East England Tourism Awards (five consecutive years)
- Small
Hotel of the Year – Visit England Awards 2022
- North
of England Hotel of the Year – Sunday Times 2023
- Share
of service charge on a monthly basis
- Reward
and recognition schemes, including Stream
- Participation
in charity events and fundraising initiatives
- Sustainable
Team Scheme, prioritising people and planet
- Up
to 20% team discount on gift vouchers and spa experiences
- Workplace
pension scheme (subject to eligibility)
- Uniform
provided
- Free
onsite parking
If you’re ready to be part of an exceptional hospitality
team and deliver outstanding guest experiences, apply today — we’d love to
hear from you! ✨