Receptionist

This is a great opportunity to take on the next steps in your hospitality career and join our newly launched Health Club at Theobalds Hotel, as Health Club Receptionist. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.

We’re looking for Health Club Receptionists who bring a calm, positive energy to every guest interaction. You'll be confident communicating with guests and members as they enjoy our facilities, from reformer and spin classes, to the gym and spa garden, ensuring every experience feels special.  

Duties and responsibilities as our Health Club Receptionist will include:

• Take and manage class and PT bookings
• Dealing with membership enquiries on the phone and inhouse
• Greeting members and guests warmly when they arrive
• Front of House - serving drinks, shakes and light bites
• Complete operational/compliance checks such as temperature and water checks 
• Taking payments for bookings/ products in the club
• Answering calls and emails, ensuring a high level of guest service at all time

This role includes rota'd shifts across, mornings, evenings and weekends. Flexible shifts between the following times:

• 6am - 10pm Mon-Fri 
• 7am - 9pm Sat/Sun 

What we can offer you as our Health Club Receptionist:

• Increasing annual leave – up to 33 days!
• Flexible working hours
• Up to 50% off meals and stays across our UK hotels!!
• On-site parking
• 24/7 Employee Assistance Programme – support whenever you or your family need it
• Stream access – draw or save your wages as you earn
• Development programmes to help you rise into a true ‘Hospitality Superstar’
• Apprenticeships, training and internal promotion opportunities
• Bike and cycle to work schemes
• Retail and supermarket discounts
• AE Pension

As a Company within Flying Trade Group's family of businesses we own and run 14 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic group, come join us!