About us
Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality.
Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there’s never been a better time to join us.
We are currently seeking a dedicated, detail-focused and motivated individual to join our housekeeping team. This is a key role in ensuring our bedrooms and public areas are maintained to the highest standards, delivering a clean, comfortable and welcoming environment for our guests.
Responsibilities
- Support the day-to-day supervision of the housekeeping department.
- Ensure all bedrooms and public areas are cleaned and presented to the highest standard.
- Lead by example, maintaining strong attention to detail and efficiency.
- Assist with allocating daily room assignments and checking completed rooms.
- Ensure housekeeping procedures and health & safety standards are followed at all times.
- Train, support and motivate team members to maintain consistent standards.
- Report maintenance issues promptly and liaise with relevant departments.
- Monitor linen levels, stock and housekeeping supplies.
- Handle guest requests and feedback professionally and efficiently.
Requirements
- Previous experience in housekeeping, with supervisory experience preferred.
- Strong organisational skills and a keen eye for detail.
- Ability to lead and support a team in a fast-paced environment.
- A proactive, hands-on approach with a positive attitude.
- Flexibility to work weekends and holidays.
- A genuine commitment to delivering excellent guest experiences.
Benefits
- 100% shared tips
- Full training
- Opportunities to grow and progress within our three hotels
- Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool)
- Company Pension Contributions
- Uniform provided
- The chance to participate in charity fundraisers and environmental initiatives
- Staff rewards and parties
*Please note, we do not offer live in accommodation*