This is a great opportunity to take the first steps in your hospitality career and work as part of Food & Beverage Team at The Dragonfly Hotel, Colchester. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.
We’re looking for an Food & Beverage Assistant that brings energy, curiosity and a can-do spirit. Someone who loves the buzz of service and the joy of making someone’s day.
The Dragonfly Hotel Colchester offers a welcoming and supportive environment to work, set in a great location just minutes from Colchester’s historic city centre and surrounded by the beautiful Essex countryside. With 50 well-equipped rooms, the hotel provides a modern yet relaxed setting, where attention to detail and great service are at the heart of everything we do.
How you'll bring the magic to the floor as our Food & Beverage Assistant:
- Has a positive, can‑do attitude towards customers and other team.
- A genuine enthusiasm for learning about all things food and drink — including spirits, wines, cocktails, and delivering the “perfect serve”.
- A willingness to understand different food styles and service standards, learn the menus, and confidently explain dishes to customers.
- Strong communication skills and enjoyment of interacting with guests in a lively, fast‑paced environment.
- The ability to deliver great service — taking orders, serving food and drink, processing payments, and ensuring every guest has an excellent experience.
- Commitment to meeting site service standards and working effectively as part of the team.
- A developing or good understanding of preparing coffees and serving alcohol and wine in both bar and restaurant settings.
- Availability to work opening and closing shifts, including weekends and bank holidays on a pro‑rata basis.
- A willingness to continue your development through in‑house and external training sessions.
Benefits of joining our team as an Food & Beverage Assistant:
- Tronc - TIPS !!
- Increasing annual leave – up to 33 days!
- Flexible working hours
- Up to 50% off meals and stays across our UK hotels
- On site parking - where available
- 24/7 Employee Assistance Programme – support whenever you need it
- Stream access – draw or save your wages as you earn!
- Development programmes to help you rise into a true 'Hospitality Superstar'
- Apprenticeships, training and internal promotion opportunities
- Bike to work scheme
- Retail and supermarket discounts
- AE Pension
As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!