Volunteer - Ward Support - Cardiff and the Vale Hospice

Why we need your help

We are looking for Ward Support Volunteers to support patients and staff on our busy wards. 

You will spend time talking with patients and help them take part in activities which meet their interests and needs – this could be in a group or on an individual basis. You may also be asked to help staff with admin tasks and catering requirements.

What we need you to do

Your role will include some of, but is not restricted to, the following tasks:

• Sit and chat with patients and identify their personal interests 
• Plan and offer activities to patients such as reading, card games, board games, crosswords and listening to music 
• Have refreshments with the patient (outside of the Ward room where possible)
• Accompany patients to appointments, to the garden or another communal area (where deemed appropriate by the Nurse in Charge)
• Prepare and set out crockery and cutlery before meals and put away afterwards 
• Refill patients’ water jugs
• Help with other related tasks as necessary

What skills or experience do you need?

• Able to volunteer as part of a team and on your own without supervision
• Good communication and interpersonal skills
• Confident and approachable manner
• Positive and flexible attitude

• An excellent opportunity to build on your skills in a charity environment
• An induction, training, support and supervision in your role
• Agreed reasonable out-of-pocket expenses

• To provide two references from non-family members and other relevant documents related to the role
• To keep to all the charity’s policies and guidelines 
• To complete an induction and any training related to the role

Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment.  Marie Curie will treat all volunteers fairly and with respect.  We will not discriminate on the basis of disability, ethnicity, marital status, pregnancy or maternity, sex (i.e. gender), sexual orientation, religion or faith, or gender reassignment.  We will not discriminate on the basis of age, unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users.

For more information or if you have any questions regarding this volunteer role, please contact the Volunteer Operations Centre on volunteering@mariecurie.org.uk or on 0800 304 7032. 

For internal use only