Volunteer Service User Representative

Change Grow Live believe that those who access our services should be at the heart of everything that we do and those who have lived experience have a unique and valuable insight into how our services can work best.

 

We are looking for people who can will help us to engage with those who access our services, making sure their voices are heard and that they have a say in how we run our services.

Change Grow Live believe that those who access our services should be at the heart of everything we do and those who have lived experience have a unique and valuable insight into how our services can work best.

 

In this role you will:

 

• Help us to engage with the people who access our services, making sure their voices are heard and that they have a say in how we run services in CGL, Luton Recovery Alliance

 

• An important part of the role is listening to people and sharing what you have heard with the service, representing their views, and using their feedback to help inform how we develop and improve our services.

 

• You will help to ensure people hear about any decisions or changes that are made because of their feedback. You will be working with Change Grow Live staff and connecting with the wider community.

 

• This is a rewarding role for someone who is passionate about ensuring that the voice of the service user is heard. You will be provided with all the skills, training and support you will need to undertake the role.

 

We are committed to creating an environment that respects and values diversity, with a positive and supportive culture where everyone feels welcome, empowered, and represented.   

 

You will be provided with all the skills, knowledge, and support to undertake the role including full induction and training.

 

Interested? Please get in touch, we’d love to hear from you! 

 

Training:

Attendance on training is an essential part for the volunteer role.

 

Mandatory: Volunteer Induction training

Mandatory: Boundaries/Confidentiality training

Required: Drug Awareness training

Required: Harm Reduction training

Required: Alcohol Awareness training

 

Training Dates, to be confirmed

31/7/2026

Fiona Mulholland (Luton Services (Adult & YP & Yarmouth)) | fiona.mulholland@cgl.org.uk | 07767672695

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.