The role holder will be required to provide reliable, accurate and efficient support to the Marine Underwriting team and provide quality customer service to all key brokers and clients. The role holder will be responsible for preparing infomation for underwriting purposes, specifically regarding account pricing. They will also be a key player in providing and managing the MI for the ongoing analysis of the portfolio.
Underwriting Support:
Underwriting within guidelines of letter of authority and in accordance with the business plan – servicing bound accounts, analysing new submissions and renewals
Prepare and review pricing adequacy for each risk
Attend and participate in internal meetings, adding value to the Marine team and the wider organisation
Attend Broker and Client meetings. Working closely with brokers and develop strong relationships to facilitate the business and portfolio
Reporting and tracking of all internal audit and compliance requirements for the Portfolio – including KYC, Sanctions, ESG requirements. Working efficiently and successfully with internal stakeholders in these areas
Working with Technical Assistants to ensure all data entered is accurate
Gain to strong working knowledge of all SCOR MI data, and work with Underwriters on regular reporting projects in order to continually monitor performance of the portfolio
Monitor upcoming renewals and risks in the new business pipeline
Attend SCOR’s Lloyd’s box to service brokers submissions and endorsements if and when necessary
Broker/Client Interaction:
Provide a professional service to brokers, clients and external suppliers in person,by email and telephone
Maintain and develop broker relationships, responding to queries in a timely fashion
Prepare for, attend, and take minutes at client meetings as required
Liaise with brokers to ensure all slips and additional information received is accurate and complete
Reporting & Operational Requirements:
Provide accurate management information to the Underwriting team and senior management when required
Produce ad hoc reports, presentations and other team literature for key relations as and when requested
Monitor and chase brokers for all credit control aged debt ensuring the timely collection of premiums
General Requirements:
Identify and report problems within the underwriting administration system and assist with solution design.
Assist with User Acceptance Testing of the underwriting administration system as and when required.
Interact with all SCOR teams including claims, finance, operations and compliance on matters
affecting or related to accounts within the team’s portfolio
Participate in cross-team projects as required
Undertake any other reasonable duties as may be requested by SCOR staff
Comply with SCOR policies, procedures and regulations relevant to your role
Manage training needs through attendance of relevant training as advised by your line manager and also market presentations where relevant to your role
Carry out additional responsibilities as defined through your objectives
Uphold the principal of Treating Customers Fairly
Finalities
Contributes to the Company’s result by:
Guaranteeing that the underwriters have accurate and up to date information to assist them in performing their duties.
Contributing to the team’s targets through effective and quality Underwriting within agreed limits.
Required Education
Essential
Educated to A Level, or equivalent qualifications
Desirable
Relevant university degree, or equivalence
ACII Diploma
Progession towards a professional qualification
Lloyds Market Test
Required experience & competencies
Essential
Administration experience
Several years of experience gained within the marine insurance industry
High level of analytical, numeracy and literacy skills
Desirable
Good MS Office applications skills (Outlook, Word, Excel, PowerPoint)
Familiar with using UW systems, rating tools, reporting etc
Experience within an International environment
A few years of direct underwriting experience in the London market or elsewhere
Personal competencies
Outcome focused, self-motivated, flexible, enthusiastic
Professional approach to working with key stakeholders at all levels of authority
Strong understanding of the importance of data quality and its affects on the portfolio analysis and account performance
Demonstrate ability to manage time, meet deadlines and prioritise effectively
Proactive with drive to succeed
Uses initiative and common sense
Approachable
Strong communication skills verbally, via email and telephone
Team player as well as capable of working on own initiative